East of England Learning Improvement Network (EOE LIN) Community Guide 

This guide will help you join, navigate, and actively participate in the East of England Learning Improvement Network community—a platform for connection and sharing knowledge, ideas and best practice.

Getting started

Step 1: Join the Community

Go to the page https://eoelin.thiscovery.org/ and click Sign Up - the Join the network screen will pop up

Fill in your email, enter the letters from the image and then click "Register". You will then get a sign-up email.

Once your sign-up email is received, click the Sign up link in the email to complete registration. This will take you to the community registration form to complete, with mandatory information indicated by a *. 

IMPORTANT:

    • Username - enter the email you used to sign-up
    • Group - please select which group you would like to join, according to your area of interest or role in the EOE LIN - Elective Care or Urgent & Emergency Care. You will be automatically assigned to the corresponding Space in the community.

  

What happens next: A community administrator reviews your details. You'll get an email when your account is ready. Look out for the welcome email! 

If you are on an NHS IT system: when you click the link into the Community you may see an NHS pop up message about the link being scanned. Please wait a few minutes and refresh the page for the internal IT system to scan the link.   

Step 2: Sign in for first time

When you get your approval email, click the link to sign in with your email and password.

Important first steps: Before you start using the community, please read the following, available in the footer:

    • Community rules (terms of use)
    • Code of Conduct
    • Privacy notice

Why we ask this: We want everyone to feel safe and supported in our community. These agreements help us:

    • Keep discussions professional and respectful
    • Protect your personal information
    • Make sure everyone knows what to expect

Once you've reviewed and agreed to these, you can start exploring your new community.

Step 3: Set up your profile

You can find “My profile” by clicking the icon in the top right hand corner of the screen (the icon will change if you add an image to your profile).

 

Check your profile and make sure your registration information is all correct. You can also change your username, email and password from here. Account deletion is also managed from this menu.

Add this information:

    • Professional photo (essential to help others recognise you)
    • Any ways of connecting with you outside of the community - such as LinkedIn profile

Why this matters: A complete profile helps other members understand your expertise and connect with you.

Your Spaces

Your default Spaces 

When you join, you automatically become part of two Spaces:

    • Welcome Space - everyone joins this Space as a 'landing space' for the community. It will have minimum information and features. 
    • Your chosen Space - this is the Space corresponding to the Group you selected in the registration form. This is your main Space for connecting with members in your area of interest e.g. Elective Care or Urgent & Emergency Care. 
What's in your Space?

Once you are in your chosen Space e.g in Elective Car, on the left side of the space, you'll see a menu with a variety of options. These may change as the community adds new features, but you will always see:

    • Stream All the conversations and posts, with the newest ones first. Think of this as your main discussion area.
    • Files Upload and download documents, guides, templates, and other useful materials. This is your shared resource library. This is where you will find, for example, EOE LIN face to face meeting agendas, papers, and accompanying resources.
    • Calendar For events and meetings relevant to your network, including EOE LIN face to face meetings. 

 

Your dashboard

This is your home page. It shows recent posts and activities from across all the spaces you belong to.

 
Key areas:

    • Stream: Recent posts from the community and the spaces you are a member of
    • Latest activities: Updates about activity that involves you
Joining another Space 

To join another Space (in addition to your default Spaces), select My Spaces from the top menu and a list the spaces you have joined will show. 

Select the Book icon next to the search bar to see all available Spaces in the Community. 

Click Join on your next Space you want to join and a 'Request Membership' window will pop up. Type a short message on why you want to join the Space and press Send.

  

  

The Space Administrator will be able to review and approve your request to join. Once your request is approved, you will receive a confirmation and be able to enter into the Space.

Taking part in conversations

Starting a conversation in spaces

Click on Post at the top of any space - you’ll see the “What’s on your mind?” in the text bar.

 

Writing effective posts:

    • Use a clear title that explains your topic
    • Give enough background for others to understand
    • Ask specific questions when you need help
    • Add relevant topic tags from a selection 

 

Joining conversations

Ways to contribute:

    • Comment: Add your thoughts or experiences
    • Like: Show agreement or support
    • Share: Pass on useful content to other spaces

Tips for good discussions:

    • Read existing comments before adding your own
    • Reference previous points when building on someone's ideas
    • Ask follow-up questions to deepen the conversation

Managing your experience

Setting your notification preferences

Click your profile picture (top right) → Settings  Notifications.

  

Choose what you want to know about, for example:

    • New posts in spaces you follow
    • Comments on your posts
    • Private messages
    • Mentions of your name

Web ticked means you will see your notification(s) by clicking the Bell icon near your profile picture at the top right of the screen.

E-mail ticked means you will receive the notification by email 

Email summaries

You can choose to get regular summaries instead of individual notifications each time, and set the frequency of these. 

 

You can select which activities you want to be notified about and the interval, for example:

    • Never: No email summaries
    • Daily: One summary each day
    • Weekly: One summary each week

Tip: Weekly summaries work well for staying informed without being overwhelmed.

You can change these settings at any point.

Using the community on a mobile device

The community works well on smartphones and tablets.

 

Mobile tips:

    • Use Chrome, Safari, or Firefox for the best experience
    • Enable notifications if you want real-time updates
    • The interface adapts to your screen size automatically
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